December 5, 2008
David Rose
London Patients are being encouraged to post candid online reviews of the successes and failings of NHS care in an attempt to improve standards. The Government has asked Sir Michael Parkinson, the chat-show host, to act as an ambassador for its “dignity in care” campaign to establish how well hospitals throughout England look after patients, in particular elderly people. Ministers say they want to know if patients were treated with dignity and respect, about cleanliness and the nature of staff teamwork. Comments should be posted on the NHS Choices website, www.nhs.uk.
The health ministers Phil Hope and Lord Darzi of Denham encouraged feedback at a visit to the Royal Marsden Hospital, London, which consistently receives top ratings from the official regulator, the Healthcare Commission.
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